Envera Systems discontinued visitor gate services as of December 15, 2025. In an effort to minimize leaving the entry gates open, a temporary visitor gate entry process will be implemented which is provided below. Until such time as the full installation is completed over the next few weeks, including resident system training, and other enhancements, this temporary process will be required to be used by all residents to allow visitor entry into the community.
To allow visitor access by phone:
- Visitors will select the resident's name at the kiosk, based on the information you provided on the CDD website.
- You will receive a call from the kiosk from phone number 888-267-6690. Please add this number to your contacts list.
- Answer the call and speak to the visitor, then press and hold the 9 key on your phone to allow access.
To allow visitor access by temporary PIN:
- Provide your visitors with the temporary PIN: 2026.
- Inform the visitor to select “Member Access” at the kiosk, enter the PIN, and then press ENTER.
- The PIN will only be valid during this transition. No notification to you is provided with this option.
